Frequently Asked Questions
Everything you need to know about our elite fitness gear and global competitions.
What is the standard shipping timeframe for orders?
Domestic orders are typically processed within 24-48 hours and delivered within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
How do I determine the right size for training apparel?
Our apparel is designed for high-intensity movement with an athletic fit. We recommend checking the detailed size guide on each product page to ensure the best fit for your body type.
What is your return policy for equipment and clothing?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, certain accessories cannot be returned once opened.
Are Turf Games products suitable for professional athletes?
Absolutely. Our gear is engineered to withstand the rigors of elite functional fitness competitions and is tested by professional athletes to ensure maximum durability and performance.
Do you offer bulk discounts for gyms or functional fitness boxes?
Yes, we provide specialized pricing for bulk equipment orders and gym partnerships. Please contact our sales team via the 'Wholesale' link in the footer for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay for your convenience.